{"id":28617,"date":"2024-06-19T17:01:22","date_gmt":"2024-06-19T15:01:22","guid":{"rendered":"https:\/\/www.amsterdamrepublic.com\/report-your-incomplete-unreceived-order\/"},"modified":"2025-12-15T12:32:58","modified_gmt":"2025-12-15T11:32:58","slug":"report-your-incomplete-unreceived-order","status":"publish","type":"post","link":"https:\/\/www.amsterdamrepublic.com\/en\/report-your-incomplete-unreceived-order\/","title":{"rendered":"Report your incomplete\/unreceived order"},"content":{"rendered":"\n<p>We&#8217;re sorry to hear that you haven&#8217;t received your order. To help you as quickly as possible, we need some details from you. We understand that this may seem like a lot, but this information is essential to start a claim and trace your order. Thank you for your understanding and cooperation.   <\/p>\n\n<div class=\"forminator-guttenberg\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-25912 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-25912\" data-uid=\"69f374ebb1621\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-25912\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-25912 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"25912\"\n\t\t\t\tenctype=\"multipart\/form-data\" data-color-option=\"default\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69f374ebb1621\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-6 \"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-1_69f374ebb1621\" id=\"forminator-field-first-name-1_69f374ebb1621-label\" class=\"forminator-label\">Voornaam<\/label><input type=\"text\" name=\"name-1-first-name\" placeholder=\"Bijv. John\" id=\"forminator-field-first-name-1_69f374ebb1621\" class=\"forminator-input\" aria-required=\"false\" data-multi=\"1\" autocomplete=\"given-name\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-1_69f374ebb1621\" id=\"forminator-field-last-name-1_69f374ebb1621-label\" class=\"forminator-label\">Achternaam<\/label><input type=\"text\" name=\"name-1-last-name\" placeholder=\"Bijv. Doe\" id=\"forminator-field-last-name-1_69f374ebb1621\" class=\"forminator-input\" aria-required=\"false\" data-multi=\"1\" autocomplete=\"family-name\" value=\"\" \/><\/div><\/div><\/div><\/div><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-6 \"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69f374ebb1621-label\"><span id=\"forminator-radiogroup-radio-1-69f374ebb1621-label\" class=\"forminator-label\">Wat is er met je zending gebeurd?<\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69f374ebb1621\" class=\"forminator-radio\" title=\"Beschadigd aangekomen\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-69f374ebb1621\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Beschadigd aangekomen<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69f374ebb1621\" class=\"forminator-radio\" title=\"Niet aangekomen\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-69f374ebb1621\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Niet aangekomen<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69f374ebb1621\" id=\"forminator-field-email-1_69f374ebb1621-label\" class=\"forminator-label\">E-mailadres<\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"E-mailadres\" id=\"forminator-field-email-1_69f374ebb1621\" class=\"forminator-input forminator-email--field\" data-required=\"\" aria-required=\"false\" autocomplete=\"email\" \/><\/div><\/div><div id=\"text-1\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-1_69f374ebb1621\" id=\"forminator-field-text-1_69f374ebb1621-label\" class=\"forminator-label\">Track&amp;Trace nummer<\/label><input type=\"text\" name=\"text-1\" value=\"\" placeholder=\"Track&amp;Trace nummer\" id=\"forminator-field-text-1_69f374ebb1621\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><div id=\"text-2\" class=\"forminator-field-text forminator-col forminator-col-4 \"><div class=\"forminator-field\"><label for=\"forminator-field-text-2_69f374ebb1621\" id=\"forminator-field-text-2_69f374ebb1621-label\" class=\"forminator-label\">Bestelnummer<\/label><input type=\"text\" name=\"text-2\" value=\"\" placeholder=\"Bestelnummer\" id=\"forminator-field-text-2_69f374ebb1621\" class=\"forminator-input forminator-name--field\" data-required=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69f374ebb1621\" id=\"forminator-field-textarea-1_69f374ebb1621-label\" class=\"forminator-label\">Beschrijving van de inhoud van de zending<\/label><textarea name=\"textarea-1\" placeholder=\"Beschrijving van de inhoud van je bestelling\" id=\"forminator-field-textarea-1_69f374ebb1621\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-1\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-1_69f374ebb1621\" id=\"forminator-field-upload-1_69f374ebb1621-label\" class=\"forminator-label\">Foto&#039;s van de buitenkant van de doos<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-1_69f374ebb1621\"><input type=\"file\" name=\"upload-1[]\" id=\"forminator-field-upload-1_69f374ebb1621\" class=\"forminator-input-file forminator-field-upload-1_69f374ebb1621-25912\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-1_69f374ebb1621\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-1_69f374ebb1621\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-2\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-2_69f374ebb1621\" id=\"forminator-field-upload-2_69f374ebb1621-label\" class=\"forminator-label\">Foto&#039;s van de binnenverpakking<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-2_69f374ebb1621\"><input type=\"file\" name=\"upload-2[]\" id=\"forminator-field-upload-2_69f374ebb1621\" class=\"forminator-input-file forminator-field-upload-2_69f374ebb1621-25912\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-2_69f374ebb1621\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-2_69f374ebb1621\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-3\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-3_69f374ebb1621\" id=\"forminator-field-upload-3_69f374ebb1621-label\" class=\"forminator-label\">Een duidelijke foto van het pakketlabel met de streepjescode en het adres<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-3_69f374ebb1621\"><input type=\"file\" name=\"upload-3[]\" id=\"forminator-field-upload-3_69f374ebb1621\" class=\"forminator-input-file forminator-field-upload-3_69f374ebb1621-25912\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-3_69f374ebb1621\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-3_69f374ebb1621\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-4\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-4_69f374ebb1621\" id=\"forminator-field-upload-4_69f374ebb1621-label\" class=\"forminator-label\">Een foto van het hele product<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-4_69f374ebb1621\"><input type=\"file\" name=\"upload-4[]\" id=\"forminator-field-upload-4_69f374ebb1621\" class=\"forminator-input-file forminator-field-upload-4_69f374ebb1621-25912\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-4_69f374ebb1621\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><ul class=\"forminator-uploaded-files upload-container-upload-4_69f374ebb1621\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"upload-5\" class=\"forminator-field-upload forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-upload-5_69f374ebb1621\" id=\"forminator-field-upload-5_69f374ebb1621-label\" class=\"forminator-label\">Bevestiging van de beoogde ontvanger<\/label><div class=\"forminator-multi-upload \" data-element=\"upload-5_69f374ebb1621\" aria-describedby=\"forminator-field-upload-5_69f374ebb1621-description\"><input type=\"file\" name=\"upload-5[]\" id=\"forminator-field-upload-5_69f374ebb1621\" class=\"forminator-input-file forminator-field-upload-5_69f374ebb1621-25912\" multiple=\"multiple\" data-method=\"ajax\" data-size=\"8000000\" data-size-message=\"Maximum file size allowed is 8 MB. \"><div class=\"forminator-multi-upload-message\" aria-hidden=\"true\"><span class=\"forminator-icon-upload\" aria-hidden=\"true\"><\/span><p>Drag and Drop (or) <a class=\"forminator-upload-file--forminator-field-upload-5_69f374ebb1621\" href=\"#\" onclick=\"return false;\">Choose Files<\/a><\/p><\/div><\/div><span id=\"forminator-field-upload-5_69f374ebb1621-description\" class=\"forminator-description\">Geschreven bevestiging dat je het pakket niet hebt ontvangen<\/span><ul class=\"forminator-uploaded-files upload-container-upload-5_69f374ebb1621\"><\/ul><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12 \"><div class=\"forminator-captcha-left forminator-hcaptcha\" data-theme=\"light\"  data-sitekey=\"cfd310ce-99cb-40df-aedc-39451e2df78e\" data-size=\"normal\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Claim indienen<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"045dd4bc01\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/28617\" \/><input type=\"hidden\" name=\"form_id\" value=\"25912\"><input type=\"hidden\" name=\"page_id\" value=\"28617\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/www.amsterdamrepublic.com\/en\/report-your-incomplete-unreceived-order\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"forminator-multifile-hidden\" class=\"forminator-multifile-hidden\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re sorry to hear that you haven&#8217;t received your order. To help you as quickly as possible, we need some details from you. We understand that this may seem like a lot, but this information is essential to start a claim and trace your order. Thank you for your understanding and cooperation.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bwfblock_default_font":"","footnotes":""},"categories":[247],"tags":[],"class_list":["post-28617","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/posts\/28617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/comments?post=28617"}],"version-history":[{"count":0,"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/posts\/28617\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/media?parent=28617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/categories?post=28617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.amsterdamrepublic.com\/en\/wp-json\/wp\/v2\/tags?post=28617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}